Arrive-alive guarantee

Most coral guarantees are written to be escaped — two-hour photo windows, shipping never refunded, fine print that turns a dead arrival into a debate. Ours will be written to be used: plain language, a claim process stated up front, and a claim window set for a human schedule, not a technicality.

• Exactly what counts as a covered loss, in plain words.
• The claim window and what a claim needs (we'll ask for photos — we'll tell you which ones before you ever buy).
• What we make right, and how fast.

The finished terms publish on this page before Drop 001 opens. Nothing ships until they're live — you'll never buy from us under terms you haven't seen.